RCM Health Check Results
This score is designed to help you quickly identify where revenue may be leaking across your intake, billing, collections, and reporting systems.
How to interpret your score
Count how many “Yes” answers you selected:
Critical
You likely have major revenue leakage happening right now.
This score typically indicates breakdowns in core processes like:
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benefits verification and authorizations
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documentation timelines
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claim submission consistency
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denial follow-up
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payment posting delays
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unclear financial reporting
What this usually means:
Your agency isn’t just “losing money.” Revenue is getting trapped inside your workflow — delayed, denied, written off, or never billed.
Priority focus: stabilize your revenue cycle and stop preventable leakage first.
Recommended Next Step
Book a Revenue Review so we can identify your top 3 revenue leaks and provide a realistic action plan to improve cash flow fast.
At-Risk
You have some systems working — but performance is inconsistent.
Most agencies scoring here are functional, but experiencing:
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cash flow volatility
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recurring denials
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staff “busy” but no improvement in collections
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uneven documentation compliance
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partial visibility into KPIs
What this usually means:
You’re collecting revenue… but not efficiently — and growth will stress (or break) the system.
Priority focus: tighten the weak areas before they become expensive.
Recommended Next Step
Request a Revenue Readiness Action Plan — we’ll review your scorecard and outline the most impactful fixes.
Stable but Velnerable
You’re doing a lot right — but there’s likely money still on the table.
This score usually indicates:
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a strong foundation
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minor system gaps (but persistent)
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opportunities to speed up claim flow
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opportunities to reduce denials
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improvements needed in reporting or SOP consistency
What this usually means:
Your RCM function is working — but not optimized.
Priority focus: optimize performance and scalability without increasing overhead.
Recommended Next Step
Book a Revenue Review to find optimization opportunities, confirm payer compliance, and identify improvement wins.
Revenue-Ready & Scaleable
Your revenue cycle is strong — and you’re positioned to grow.
A score in this range suggests:
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strong intake/auth controls
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reliable claim flow
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disciplined denial processes
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faster payment posting
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leadership-level KPI visibility
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operational readiness to scale
What this usually means:
You’ve built a strong collection system — and now it’s about maintaining performance and scaling responsibly.
Priority focus: protect your system, maintain compliance, and prepare for growth.
Recommended Next Step
Schedule an annual Revenue Readiness Audit to ensure stability, payer alignment, and continuous improvement.
What Your Score Actually Measures
The RCM health check evaluates five essential systems that determine revenue performance:
1) Intake & Authorization Strength
Do you protect revenue before the first session occurs?
2) Clean Claims & Billing Accuracy
Are you billing correctly and fast enough to avoid unnecessary denials?
3) Payment Posting & A/R Performance
Are collections predictable and follow-up consistent?
4) Financial Reporting & Visibility
Can leadership trust and act on the numbers?
5) Operational Alignment & Scalability
Do SOPs and workflows support growth without chaos?
Work With CRBS
Ready to improve cash flow, strengthen reporting, and build systems that scale? CRBS offers fractional support and focused consulting projects—built specifically for behavioral health, ABA, and mental health organizations.